Services

Every single service we provide proves the exact same thing: You’re our partner, not just our customer.

We believe that it's not enough to create the finest information management solutions for the long-term and post-acute care (LTPAC) sector.  Because, unless our LTPAC software solutions are backed up with the best and broadest set of services, we couldn't claim to really be your partner.

 

But, as you will be happy to discover, LINTECH is first and foremost your partner.

 

That's clearly evident in every service we provide you with, starting with our Business Process Discovery, where – before we do anything else – we immerse ourselves in your facility's operations, all to better understand your specific needs. And our Implementation service includes two Project Managers, one from us and, importantly, one from your company. Their working together assures as smooth and trouble-free an implementation as possible. What's more, to make sure our solutions work to their maximum after implementation, we offer comprehensive and hands-on Training, which most commonly is Train-the-Trainer, but can also be extended to be Train-the-User.

 

LINTECH will also analyze your existing data to find which Conversions can be and should be done. Imagine the time and expense that service alone can save. And you can call or email our Helpdesk and Customer Support with any question you have. In fact, no one can begin to equal our high level of Customer Support.

 

In addition, we have worked hard to make our Documentation to be easy to read and understandable. We're also able to offer you Consulting Services that help our partners run their facilities more efficiently and profitably – that's because we know the long-term and specialty care industry inside and out. And because we see each of our partners as one-of-a-kind, we offer Interfaces and Customization services that can tailor any and all of our solutions more precisely to your needs.

 

Obviously, LINTECH’s Services, combined with its nursing home software, go above and beyond what other providers offer you.  But helping you go above and beyond other facilities is what our being your partner is all about.